AML/CFT Guide for Trust and Company Service Providers in New Zealand

New Zealand TCSPs are reporting entities when they provide captured formation, nominee, trustee, office-holder or address services in the ordinary course of business. This guide explains scope, sector risks, practical controls, examples and official sources in plain English.

How this guide was researched and reviewed
On this page
  1. Short answer
  2. Start With These Four Checks
  3. Key words explained
  4. Part 1: When AML/CFT May Apply
  5. Part 2: Main Risks in This Sector
  6. Part 3: A Practical Control Plan
  7. Part 4: Worked Examples
  8. Part 5: Evidence That Should Be Easy to Find
  9. Part 6: Common Mistakes
  10. Common questions
  11. Official sources

Short answer

New Zealand TCSPs are reporting entities when they provide captured formation, nominee, trustee, office-holder or address services in the ordinary course of business.

Scope is based on the listed activity, the ordinary-course test and the New Zealand connection. Check current regulations, exemptions and DIA guidance before relying on a result.

At a glance

Start With These Four Checks

  • Map the activity

    Write down exactly what the business does and match it to section 5.

  • Know the customer

    Identify the customer, beneficial owners, people acting for them and the purpose of the work.

  • Follow the sector risk

    Build controls around how money, property, structures, products and instructions move in this sector.

  • Keep the evidence

    Scope, CDD, risk, monitoring, reports, training and review should be easy to prove.

Plain English

Key Words Explained

These words are used in the law and official guidance. This is what they mean on this page.

Captured activity
An activity that brings a person or business within section 5 of the New Zealand AML/CFT Act.
Reporting entity
A person or business that must meet AML obligations for the covered service or activity.
Beneficial owner
The individual who ultimately owns or controls the customer or on whose behalf the work is done.
Enhanced CDD
Extra customer and source checks used when the law or higher risk requires them.
SAR
A suspicious activity report submitted to the New Zealand FIU through goAML when reasonable grounds for suspicion exist.

When AML/CFT May Apply

TCSPs can create and operate the legal structures used to own assets. The business should see the whole customer network, not only each entity on its own.

  • Forming companies, trusts or other legal persons or arrangements.
  • Acting or arranging for a person to act as a director, secretary, partner, trustee or nominee.
  • Providing a registered office, business address, correspondence or administrative address.
  • Managing client funds, accounts, securities or assets in a captured way.
  • Carrying out another listed company, trust or transaction activity.
Check the boundary

Software, mail handling or ordinary administration is not automatically captured. Bundled services should be broken into their parts and checked against the Act.

Main Risks in This Sector

These are starting points, not a ready-made risk rating. The business still needs to assess its own customers, services, countries, channels, transactions and technology.

  • Layered companies and trusts can hide the real owner or controller.
  • Nominee and address services can create a false appearance of substance.
  • Cross-border structures can split assets, controllers and records across countries.
  • Shelf or dormant entities can be used to create misleading history.
  • Separate entity files can hide a larger network controlled by one customer.

A Practical Control Plan

  1. Step 1

    Confirm scope

    Map formation, nominee, trustee, officer, address and asset services.

  2. Step 2

    Build the customer process

    Identify the customer, beneficial owners, controllers and purpose of each structure.

  3. Step 3

    Set the risk controls

    Link related entities, addresses, appointees and transactions.

  4. Step 4

    Train and connect people

    Set enhanced approval for opaque, cross-border, nominee and higher-risk structures.

  5. Step 5

    Test and improve

    Monitor ownership, officers, funding and purpose for the life of the service.

Worked Examples

These examples show how the scope and risk questions can be joined. They do not replace the law or the facts of a real matter.

Trust and Company Service Providers: common situations and responses
SituationWhy it mattersPractical response
A customer requests several companies with nominee directors.The network may hide control or create false legitimacy.Map the full structure, identify controllers and purpose and apply enhanced checks.
A trust changes its settlor, trustees and beneficiaries soon after onboarding.The original CDD and risk decision may no longer describe the relationship.Refresh enhanced CDD, source and purpose and assess suspicious activity.
Many unrelated entities use one address and contact person.The provider may be supplying substance to entities it does not understand.Join the entities, understand each relationship and investigate common control or purpose.

Evidence That Should Be Easy to Find

  • The section 5, ordinary-course and New Zealand connection analysis.
  • The current sector risk assessment and the official sources used.
  • A complete register of structures, officers, nominees and addresses.
  • Network diagrams linking entities and beneficial owners.
  • Enhanced CDD, source and approval records for higher-risk structures.
  • Ongoing reviews of ownership, control and service use.
  • Customer, beneficial ownership, risk, monitoring and reporting records.
  • Training, internal review, independent assurance and remediation records.

Common Mistakes

  • Reviewing each entity in isolation.
  • Accepting nominee instructions without finding the real controller.
  • Treating address services as low risk because no money is handled.
  • Failing to update enhanced CDD when a trust changes.
  • Using documents created by the provider as independent verification.

Common Questions

Short answers to the questions businesses ask most often.

Does every business in this sector have AML/CFT duties?

No. The exact activity, ordinary-course facts and New Zealand connection decide the answer. A business may carry out both captured and uncaptured work.

What should the business do first?

Map formation, nominee, trustee, officer, address and asset services.

Can the sector risk assessment replace our own?

No. Official national and sector assessments are important sources, but the reporting entity must assess the risks it reasonably expects to face in its own business.

Can a generic AML/CFT template be used?

A template can help with structure, but it must be matched to the business’s scope, risks, people, systems and evidence. A document that is not implemented is not enough.

Is a registered-office service captured?

It can be. The activity, customer and ordinary-course facts should be checked against section 5 and current DIA guidance.

Are trusts always enhanced CDD customers?

Trusts are a statutory enhanced CDD category. The current guidance should be followed for the people, information, source and verification required.

Official Sources

This guide cites the following sources.

  1. Primary lawNew Zealand Legislation
    Anti-Money Laundering and Countering Financing of Terrorism Act 2009

    The current New Zealand AML/CFT Act, including CDD, programme, reporting, audit and record duties.

  2. Regulator guidanceDepartment of Internal Affairs
    Trust and company service providers

    Current DIA guidance and resources for trust and company service providers.

  3. Regulator guidanceDepartment of Internal Affairs
    AML/CFT Programme Guidance 2026

    Current guidance on establishing, implementing, maintaining and reviewing an AML/CFT programme.

  4. Regulator guidanceNew Zealand Police Financial Intelligence Unit
    National Risk Assessment

    The March 2025 national assessment of New Zealand money laundering and terrorism financing risk.

This guide provides general information. It is not legal advice and does not account for every exception, exemption or fact pattern.

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